As Chief AI Officer at Dubai Electricity and Water Authority, Abdulla AlJaziri leads AI integration across one of Dubai’s most critical public infrastructure organisations, serving over 1.2 million customers. Under his leadership, DEWA has deployed Azure OpenAI Services to enhance customer experience and operational efficiency. Most recently, DEWA announced plans to deploy the world’s first AI-powered virtual engineer for its power network in June 2026.
AlJaziri previously served as Director and Senior Manager in DEWA’s Digital Disruption Department, building deep institutional knowledge of how AI can transform utility operations at scale.
