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Home Interviews & Features

Thirty Years and Still Leading: Jacques Brent, Managing Director, Al-Futtaim Toyota

Aya Zhang by Aya Zhang
May 19, 2026
in Interviews & Features, Business, Cars

Al-Futtaim Toyota’s Managing Director Jacques Brent explains how the world’s original compact SUV continues to set the standard and why the 2026 model is its boldest statement yet

The RAV4’s UAE Moment

Few vehicles in automotive history have shaped an entire segment the way the RAV4 has. When it was introduced in 1994, it was a genuinely radical proposition. This was a vehicle that brought the versatility and all-wheel-drive capability of an SUV together with the everyday comfort and driving dynamics of a passenger car. 

That combination had never been done as a mass-production vehicle before, and it resonated immediately with a generation of drivers who wanted more from their vehicle without the bulk of a traditional off-roader. 

Though not the first ‘compact SUV’ in the world, upon its launch, the RAV4 blazed a trail for the segment worldwide and remains the best-selling model to date.

What has sustained the RAV4’s relevance across six generations and more than three decades is a relentless commitment to evolving with its customers. Every generation of the RAV4 has been a product of its time, responsive to the way people were living, working, and travelling. 

When customers wanted more technology, it gave them more technology. When sustainability became a priority, the RAV4 became the first SUV in the world to introduce hybrid technology as early as 2016.

In the UAE, the RAV4 has been a mainstay since 1996, earning a level of trust with customers here that is truly hard-won. The all-new 2026 model, the sixth generation, honours that legacy in the most meaningful way by raising the bar on everything our customers have come to rely on. 

From the striking new exterior design and the fully reimagined interior to the most advanced hybrid powertrain ever offered in this segment and a suite of safety technologies that is a first for Toyota in the UAE, this is a RAV4 that is very much of its time.

“Legacy nameplates are not a barrier to innovation; they serve as a catalyst.” 

Legacy Nameplates in a Modern Strategy

Legacy nameplates are not a barrier to innovation; they serve as a catalyst. When a vehicle has gained the trust of customers over decades and across markets as diverse as the UAE, it possesses something that no amount of marketing can simply create – genuine, hard-earned trust. Our duty is to honour that trust by continuing to advance, not to rest on it.

At Al-Futtaim Toyota, our approach is based on the belief that genuine innovation must be meaningful. It must address real issues faced by real people and make a noticeable difference to the ownership experience. With the 2026 RAV4, every major improvement we have made, including the 12.9-inch display audio system with four times faster processing, Toyota Safety Sense 4, Intelligent Parking Assist, and shift-by-wire technology, has been motivated by that principle. These are not features that were added just to meet specifications, they are features our customers will use every day.

RAV4 also plays a strategic role in shaping how we position Al-Futtaim Toyota for the next phase of growth in this market. As the UAE’s automotive landscape shifts towards electrification and intelligent mobility, the RAV4 sits at the crossroads of our past and future. It is both our most established nameplate and one of our most forward-looking products. That combination is rare, and we plan to make the most of it.

More broadly, the RAV4 establishes the standard for how we approach every vehicle in our range. When we get a model of this significance right, it raises expectations for our team, for our partners, and for our customers. That is exactly the kind of constructive pressure we welcome.

The UAE’s Sustainability Agenda

The UAE’s ambitions in the sustainability sector are clear and are gaining momentum. The Net Zero by 2050 Strategic Initiative, increased investment in clean transport infrastructure, and the national dialogue on responsible mobility all indicate that this market is progressing with genuine intent. At Al-Futtaim Toyota, we have been part of that journey since 2008, and the 2026 RAV4 stands out as one of our most significant contributions yet.

The fifth-generation hybrid system in the new RAV4 achieves 24.8 kilometres per litre, an 11.7% improvement compared to the previous generation. This is not just a small upgrade; it is a significant leap in real-world efficiency that directly benefits our customers in the UAE through lower running costs and reduced emissions. For a market where vehicles often travel considerable daily distances, this improvement truly makes a difference.

And for customers ready to advance in their electrification journey, we will introduce a plug-in hybrid version of the RAV4, a first for Toyota in the UAE, later this year. This enables fully electric driving for shorter city trips while maintaining the flexibility of the hybrid system for longer journeys, without demanding a significant change in behaviour or infrastructure from the customer. That is precisely the kind of accessible, practical electrification we believe will encourage genuine adoption in this market.

Toyota’s multi-pathway approach, which encompasses hybrid, plug-in hybrid, battery electric, and hydrogen fuel cell vehicles, is tailored for this kind of market, which is rapidly shifting towards cleaner mobility, but where different customers have varying needs, driving patterns, and levels of readiness. We are not asking our customers to take a leap of faith; we are meeting them where they are and guiding them forward.

Meeting the Expectations of Today’s Consumer

The 2026 RAV4 was designed around a simple yet impactful idea: Life is an Adventure. This notion clearly reflects what we see in the UAE market, that today’s drivers do not separate their weekday routines from their weekend ambitions. They want a vehicle that can handle both, and looks and feels outstanding while doing so.

In design, the sixth generation takes a more confident, contemporary approach. The exterior features stronger, more assertive proportions while maintaining the SUV character that RAV4 customers have always appreciated. The range of trims, from the refined EX and GXR variants to the more rugged Adventure model with its distinctive bumpers and bridge-type roof rails, and the sport-oriented VXR with its 20-inch black alloy wheels and two-tone finish, ensures that the design spectrum is broad enough to appeal to genuinely different customers with diverse lifestyles.

Inside, we have made what I would describe as a transformative change. The interior has been reimagined around what we call unified intelligence – a philosophy of bringing technology, design, and function together seamlessly rather than bolting on features as an afterthought. The 12.9-inch display audio system is the largest ever fitted to a Toyota in the UAE, with four times faster processing than its predecessor and built-in navigation. It is complemented by a 12.3-inch multi-information display, shift-by-wire technology, a panoramic view monitor, and integrated Apple CarPlay. These are not specifications on a sheet; they are the things our customers interact with every time they get behind the wheel, and we have ensured the experience is exceptional.

In terms of performance, the 236-horsepower hybrid system offers a truly engaging drive — responsive, refined, and efficient in equal measure. Available with both front-wheel-drive and all-wheel-drive options, the RAV4 allows customers the freedom to define their own adventure, whether navigating Dubai’s urban landscape or exploring further afield.

The Future of Hybrid SUVs in the Middle East

The Middle East is heading towards electrified mobility, and this change is speeding up. What is equally evident, and where I believe the discussion sometimes misses nuance, is that the route to that goal will differ across markets, customer groups, and stages of infrastructure development. A one-size-fits-all solution for electrification is not suitable for a region as varied as the Middle East, nor is it the approach Toyota has ever adopted.

Hybrid SUVs will remain a central and increasing part of this transition, and I believe that is the right outcome for this market in the near- to medium-term. They provide real, immediate reductions in emissions and fuel consumption – the RAV4 hybrid’s 24.8 km/l is a clear example of that – without placing any new demands on charging infrastructure or changing the fundamental ownership experience that our customers have built their lives around. For most drivers in the UAE today, a hybrid SUV is the most practical, accessible, and impactful step they can take towards more sustainable mobility.

As infrastructure develops and customer confidence in full electrification grows, we will be ready for that next chapter too. The introduction of the plug-in hybrid RAV4 is a deliberate step in that direction — it gives customers who are ready a pathway to electric driving today, while remaining accessible to those who are not yet there.

Toyota’s multi-pathway electrification strategy is not merely a hedge; it is a deliberate response to the real complexity of the global and regional transition. We are committed to partnering with the UAE on this journey, not only as a vehicle manufacturer but as an organisation that has been part of this market for over six decades and has a deep stake in its future. The 2026 RAV4 exemplifies this commitment: a vehicle designed not only for where the UAE is today but also for its future direction.

As featured in the May issue of Business Today Middle East

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